REFUND & CANCELLATION POLICY

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The Football Clinic provides football coaching, athletic development and sports-based sessions for children and young people.

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Bookings

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All bookings are made for scheduled sessions, programmes or coaching services delivered by The Football Clinic.

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As spaces are limited and planned in advance, bookings are generally non-refundable.

 

Participant Non-Attendance

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If a participant is unable to attend due to illness, injury, holidays or changes in personal circumstances, refunds are not normally available.

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Where possible, and entirely at our discretion, we may offer a transfer, rearranged session or account credit.

Missed sessions cannot usually be refunded or carried over.

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Session Changes or Cancellations

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Occasionally, sessions may need to be amended, postponed or cancelled due to circumstances outside of our control, including weather, venue availability, staffing, safety concerns or unforeseen circumstances.

 

Where this happens, we will aim to provide one of the following where appropriate:

• A rearranged session
• An alternative session
• Account credit
• A refund (where applicable)

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The Football Clinic reserves the right to make reasonable changes to venues, coaches, timings or session delivery where necessary.

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Exceptional Circumstances

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We understand unexpected situations arise. If you experience exceptional circumstances affecting attendance, please contact us and we will always try to help where reasonably possible.

 

Contact

For booking enquiries or support, please contact: footballclinicuk@gmail.com